General Questions
How do I place an order?
Simply visit our online enquiry form or email our team. Provide your event date, guest count, location, and any platter preferences. We’ll send you a detailed quote and confirmation instructions.
How much should I budget for my event?
Pricing varies by platter type, ingredient selection, and guest numbers. As a guide, allow:
Small Group(2–4 person): A$45–A$75 per guest
Medium Group(4–6 person): A$55–A$85 per guest.
Large Group(6–10 person): A$65–A$100 per guest.
*Request an itemised quote to lock in exact costs.
What kinds of platters can I order?
Cheese & Charcuterie Boards: Assorted cheeses, cured meats, nuts, fruits, dips and more.
Fruit Platters: Seasonal fruit selection, edible flowers, fresh mint and more.
Sushi Platters: Maki, nigiri, sashimi, vegetarian rolls
Antipasto & Vegan Boards: Olives, marinated vegetables, plant-based cheeses and more.
Custom-Themed Grazing Tables: Mix-and-match elements to suit your theme and more.
What is your delivery window?
Yes! Whether it’s a backyard birthday, intimate dinner party, or bridal shower at home, we’ll deliver and set up your grazing platters so you can relax and entertain.
We offer flexible delivery windows to suit your schedule:
Standard Delivery: 9 am–12 pm or 1 pm–4 pm
After-Hours Delivery: Available on request (additional fee may apply)
Please confirm your preferred window at least 5 days before the event.
Other Questions
Can I combine different platter styles in one delivery?
Absolutely. Mix cheese & charcuterie boards, fruit platters, sushi trays, and vegan or gluten-free options to create a diverse grazing experience tailored to your event.
Are serving utensils and disposable plates provided?
Yes. We include serving utensils, plates, napkins, and labels for each platter. If you prefer premium or branded serveware or eco friendly utensils let us know at booking and we can supply or source accordingly.
How are grazing platters packaged and protected during transit?
very platter is secured in a temperature-controlled box with a non-slip base and food-safe cling wrap. This ensures items stay fresh, in place, and at the correct temperature until unwrapped on arrival.
Do you require a deposit or full payment in advance?
We require a 50% deposit at confirmation and the balance 5 business days before the event. For last-minute or very large orders, full payment may be requested upfront.
Do you provide on-site setup and breakdown services?
Yes. Our standard service includes delivery, arrangement of platters on your chosen surface, and removal of all packaging at the end. Staffing beyond this (e.g., attendants or chefs) can be added upon request.
What payment methods do you accept and can you invoice corporate accounts?
We accept credit/debit cards, bank transfers, and PayPal. Corporate invoicing and purchase orders are welcome—please provide billing details at the time of booking.
Do you collect used platters and serveware after the event?
We’ll happily collect reusable boards, acrylic trays, and branded serveware. Please let us know at booking if you plan to return items; otherwise, single-use platters and disposables are yours to keep or recycle.
Can I request specific ingredients or branded products?
Absolutely. Let us know if you’d like particular cheese varieties, charcuterie labels, seasonal produce, or local artisan items—where available, we’ll source them for your grazing platters. We also offer branded promotional product service.
How long can a grazing platter safely sit out?
For food safety, we recommend grazing platters be consumed within 3 hours of setup (2 hours in temperatures above 30 °C). For longer events, we can rotate in fresh platters or use refrigerated display units.
Are your grazing platters suitable for halal, kosher, or allergen-free diets?
Yes. We offer halal, gluten-free, nut-aware, dairy-free, vegetarian, vegan, and kosher-style options—just specify your requirements when ordering.
How are pricing and GST handled?
All quotes are itemised and include GST. Any optional extras (staff, equipment hire, after-hours delivery) will be clearly detailed.
Do you offer corporate catering agreements or volume discounts?
Yes. We provide tailored corporate packages, regular-event discounts, and annual catering agreements—contact our corporate sales team for more information.